Shipping Policy
What is the delivery period?
The company shall exercise all possible measures to ensure that any product booked on acwalla.in is delivered within 5 – 7 working days from date of booking of order subject to successful realization of payment made against the said order and availability of the product(s). However, user understands and confirms that the company shall not be held responsible for any delay in delivery of product due to circumstances beyond the control of the company, provided, the Company takes all required and necessary steps to ensure delivery of the product within above mentioned timelines.
What are the shipping charges?
All products ordered from acwalla.in are subjected to shipping charges based on the location of shipment and are to be borne by the Customer.
In case user books order of multiple products in one transaction, the company would endeavor to ship all products together. However, this may not always be possible due to product characteristics and/or logistics issues. If user purchases multiple products in single transaction, then all the Products would be shipped to a single shipping address given by User. If user wishes to ship products to different addresses, then user should book separate orders based on delivery addresses.
How would I know that my shipping address is serviced?
The information about any pin code being serviced within India can be checked post a product is selected for “Add to cart”. Your shipping address Pin code will be verified with our database before you proceed to pay for your purchase. In case it is not serviceable by us, we would request you to provide us with an alternate shipping address which we expect to have on our delivery list.
How will the delivery be done?
Delivery of the product shall be done through the company’s own delivery service or by using courier partners.
Does acwalla.in deliver internationally?
Currently, acwalla.in doesn’t deliver items internationally. We are now shipping only in Delhi-NCR and expanding to other north-indian regions soon.